Seabord-Triumph-Foods employees

Seaboard Triumph Foods

Two thousand employees work at the STF facility that runs 24 hours a day, five to six days a week. As a food manufacturing company, STF processes 20,000 hogs a day and ships out 25 million pounds of pork each week! This means their internal comms have to be accessible to every employee—no matter what shift they work!

Challenges for the company

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Remote

STF’s workforce is 80% non-desk.

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Accessibility

Over 10 different languages are widely spoken at the plant.

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Engagement

Engaging non-desk employees who work very different hours than HR and internal comms teams.

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Small comms team

STF’s internal comms specialist, Erin, is a team of one.

Results in Numbers

738
Average weekly active users on the employee app.
196
Employees use their employee app daily – a major engagement boost.
56 %
Of all STF employees are registered on the app since its launch.
Staffbase Seaboard Triumph Foods Case Study

ROI Case Study

Discover how to cut costs and risks while increasing productivity and engagement.

A mobile-first solution gives a voice to employees on the factory floor.

STF Connect is user-friendly for employees and internal communicators, reduces the cost of translation services, and easily gathers employee feedback in company-wide surveys.

STFConnect mobile article view with to acknowledge action
STFConnect Mobile Startscreen with newsstage, link section and newsfeed
STFConnect mobile newsfeed
STFConnect mobile view Employee of the Month form for engagement

Engagement

With Staffbase, Erin is able to easily measure the engagement of STF employees and create strategic future internal comms plans. “We just posted about our new wage increases and it received 685 visitors out of a possible 1,148,” she said. Scanning over the analytics of the post, Erin reported there were 40 comments on the post and she was able to easily answer 10 questions.

STFConnect mobile article view with to acknowledge action for risk reduction

Risk Reduction

Work injuries often occur due to poor training or onboarding processes and insufficient enforcement of good practices in the moments that matter. In STF Connect, there are links to wellness articles about staying hydrated and specific stretches for employees working on the factory floor. “With safety information about stretching in the pockets of employees, we’ve seen less employees coming to health services with muscle strains. I believe that the education and awareness opportunities our employee app provides is extremely beneficial.”

STFConnect mobile view call in numbers for productivity

Productivity

With Staffbase’s acknowledgement feature, Erin is able to easily stay up-to-date with compliance audits that are crucial to the food manufacturing industry. To maintain food safety standards and relevant certifications, employees previously had to acknowledge any changes or updates on paper in morning safety huddles. Now, Erin can easily track which employees clicked the “I acknowledge” button on posts mentioning new procedures and send a push notification only to those employees who haven’t yet seen the post.

Our previous translation company charged $40 for one to six sentences. Without Staffbase, that would be $160 a week, or $8,320 a year in additional translation costs.

Erin Cantrell - Communication Specialist at Seaboard Triumph Foods

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