Privacy policy

Staffbase GmbH and Staffbase Inc. offers a platform to operate EmployeeApps (Staffbase). The following terms apply to customers of that service, as well as to the users of their EmployeeApps provided by Staffbase GmbH or Staffbase Inc. This privacy policy applies to the collecting, processing, and use of personal data in the context of the registration and use of EmployeeApps created on the platform.

 

1 Service Provider and Responsibility for Data

As defined by the German Telemedia Act and the German Federal Data Protection Act, Staffbase GmbH is the website service provider and the company responsible for data protection. If you have questions or suggestions concerning our policies on data protection, please refer to the following contact information:

 

Staffbase GmbH
Am Walkgraben 13
09119 Chemnitz
Deutschland
Email: hi@staffbase.com

 

2 Collecting, processing, and use of your personal data

We collect, process, and use your personal data only if it is allowed or appointed by law, or if you have given your consent to do so.

 

3 Collecting, processing, and use of your personal data for your EmployeeApp

a. Automatic collecting and storing of data when using our website
For technical reasons, certain data is always passed on to us from your computer as the communication takes place on the internet. This includes the date and time you visited our website, your browser type, the browser settings, the operating system, the previous website you visited and the quantity of data transmitted.
This information will be only stored to use in the case of an error and will be deleted after 30 days. This information is usually not personal data. Furthermore, your computer also transfers your IP-Address to us, which in individual cases could be personal-related. The above-mentioned data is only used for internal system-related purposes.

b. Collecting, processing, and use of personal data when registering for and using the cost-free company account and the EmployeeApp user account
You are required to register for the use of your company account and also of your EmployeeApp. In the context of the cost-free registration, it is necessary that you provide various personal data which we will store and use. In doing so, we only require you provide such information in order for you to be able to take advantage of the cost-free company account and EmployeeApp.
In the registration process of a company account, we collect and use your email address, name, company name, and ask you to choose and create a password. Additionally, you can also provide us with company size, telephone number and upload a picture to your membership profile.
In the registration process of an EmployeeApp user account, we collect and use your email address and ask you to choose and create a password. Additionally, you can also provide us with your name and company handle, and upload a picture to your membership profile. We may offer more registration alternatives in the future, like using your mobile number instead  of your e-mail address.
We primarily use the above-named data to authenticate you as the legitimate user of an company account or an EmployeeApp user account. Furthermore, we (automatically) store certain activities during your use of the company account or user account. This includes the user-ID, your login date and time, your browser type, the browser settings, the operating system, the type and number of connected third-party apps, and the type and number of lists set up.
Unless you give us permission to continue to store and use your data, we delete the above-mentioned information as soon as you deactivate your company or user account.

c. Collecting, storing, and use of personal data in the context of ordering and using your company account
You are required to provide various information, including personal data, during the registration process for the fee-based company account.
We will store and use this data. In doing so, we only require you provide such personal data in order for you to be able to take advantage of the fee-based company account. We collect and use your name, a billing address, as well as your billing information (for example, bank or credit card information).
We only use the above-named data for the purposes of billing you for your use of the fee-based premium services and to make your use of these services possible.
We collect, process and use your personal data only if it is allowed or appointed by law, or if you have given your consent.
Unless you have given us consent to store and use your data for purposes other than the registration, use, and billing of the company account, we will delete the above-mentioned data as soon as mutual claims have been met and discontinued. Please note that under certain circumstances involving legal reasons, we may be required to further store your data. In this case, we will delete your data as soon as we are no longer obligated to store it.

d. Further collecting, processing and use of your personal data from the website
Our services include providing our website’s visitors the opportunity to submit a digital contact form with any questions and problems, etc. which they may have.
In the context of the contact form, you are required to submit various information, including personal data which we will store and use. In doing so, we only require you provide such personal data in order for us to be able to process your inquiry. We collect and use your email address as well as your pictures and videos, etc. if you have transmitted such files.
We only use the above named data to process your inquiry. Unless you have given us your consent to store and use your data for purposes other than processing the inquiry you submitted, the above-mentioned data will be deleted as soon as your inquiry has been processed. Please note that under certain circumstances involving legal reasons, we may be required to further store your data. In this case, we will delete your data as soon as we are no longer obligated to store it.

e. Possibility for Inspection
Our employees who maintain the appropriate privileges, and those working on behalf of Staffbase GmbH’s external IT and payment service providers, are able to view the above named personal data. Please note that based on the current state of technology, absolute security of data transfer on the internet can not be guaranteed. The user is responsible for the security of the data they transfer through the internet.

 

4 Additional collecting and processing of personal data and transmission to third-parties

In some cases, we may transfer personal data to a third party. This is only if it is required or permitted by law, or if you have given your consent.

 

5 Data processing outside of the the European Union (“EU”) and the European Economic Area (“EEA”)

As a basic principle, the processing of data takes place in a data center within Germany. Additionally, we process your data by service providers outside the EU or EEA. Staffbase GmbH has put the necessary measures in place to ensure that those data centers/service provider have an adequate level of data protection to protect personal data of customers and visitors of the Staffbase GmbH website and EmployeeApp.

 

6 Cookies

We use so-called “cookies” for authentication purposes. Cookies are small text files that are stored to your hard drive by the web server. In these files, the so-called “Session ID” and the address of the internet site is stored, which you can access from our server before you login.

The user can accept or reject cookies. The majority of web browsers automatically accept cookies. Usually the browser settings can be modified by the user or registered member to change the preferences to reject cookies. Please note that if you deactivate the use of cookies you will not be able to use all of the services we offer. It is only possible to register for the membership from the website if cookies are used.

You have the choice to decide if you want to accept cookies. You can set your browser to notify you when you receive a cookie or you can change your browser settings to reject cookies in general. For more details, please refer to your internet browser’s “help” function.

 

7 Google Analytics

The website uses Google Analytics, a web analyst from Google Inc. (”Google”). Google Analytics uses so-called “cookies”, i.e. text files which are stored on your computer and which enable Google to analyze your use of the website.

Through cookies, information is generated about your use of this website and will then be transferred and stored on a Google server in the U.S. In the case of activation of the IP anonymization on this website, your IP address from Google will however be truncated within Member States of the European Union or other parties in agreement of the European Economic Area. Only in the case of an exception, will the full IP address be transmitted and truncated on a server from Google in the U.S.A.

On behalf of the operator of this website, Google will use the information generated by the cookie to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with further website and internet-related services. In the context of Google Analytics, your IP address will not associated with any other data by Google.

You can reject the use of cookies by selecting the appropriate settings on your browser (see section 6). However, please note that if you change your settings, you may not be able to use the full extent of all of the website’s features.

You can also prevent the generating of data by the cookie and the transmission of data related to your use of the website (including your IP address) to Google, as well as the processing of this data through Google. You can deactivate Google Analytics by following the link below and downloading and installing the browser-plugin.

https://tools.google.com/dlpage/gaoptout?hl=en-GB

For more information, follow this link.

 

8 Your right to information, correction, deletion and disclosure of your data

In accordance with legal provisions, you have the right to correct, delete, and block your personal data. Additionally you have the right to obtain the following information from us at any time: (as appropriate) what personal data from you we store, what our purpose for storing this data is, as well as find out the origin and recipient, or recipient category of this data.

 

Such inquiries can be directed to the following contact information:

 

Staffbase GmbH
Am Walkgraben 13
09119 Chemnitz
Germany
Email: hi@staffbase.com

 

Staffbase Inc.
137 Varick Str.
New York, NY 10013
USA