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Your CSM helps you plan your project, keep your platform at its best, and reach your goals. With regular syncs during your launch period, personalized business reviews, and check-ins any time you need them, we're with you every step of the way.
CC engineers are pros in setting up the technical foundation for your project’s success. After launch, Customer Care Agents are your local support for everything, from technical troubleshooting to design requests - no robocalls here.
Our professional services team is your expert on maximizing adoption and engagement. With 60+ years of combined experience in digital workplace and communication projects, their expertise will help you craft your most impactful strategy. You’ll also benefit from their inside view on 1000+ award-winning projects - best practices, learnings, and tried-and-true tactics included.
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Defining your key use cases and developing a launch strategy can seem like a lot to handle. But with Staffbase, you don’t have to start from scratch! We prep you with best practices on content structure and formats, KPI planning, and launch strategy - all directly based on the real-life experiences of 1000+ businesses like yours that are already using the Staffbase platform.Explore more resources
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