Beyond a platform. Your partner for continued comms success.

Champion a successful project. Reach your communications goals. Grow as part of an expert community. All with our support.

We support you. From day one onwards.

Onboarding

Have a 1:1 introduction to all the ins and outs of your new platform. Get access to best practices and inspiration. We’ll build your fully-branded app and support your team through the set up.

Launch

Be guided through strategic planning and creating your launch campaign. After the big day, we work together to spike employee adoption, boost management buy-in, and maximize value for your organization.

Growth

Regular reviews help you keep performance on track. Know where you stand with our benchmarks and set yourself up for long-term success. And become a part of our strategic comms community.

g2-badges-staffbase-customer-service-spring-2023

“Top-notch onboarding and customer support.”

Our Customer Success team leads the pack for friendly support, fast response times, and trustworthy guidance. Don’t just take it from us. Find out why our customers give us an average 4.7 of 5 stars on G2.

Read the user reviews

Meet your Staffbase success team.

Staffbase Customer Success Strategic Partner for Reach, Registrations and Activities

Unleash the power of your communications platform with our customer success approach.

Harnessing the power of technology and personalized expertise, we guide you through project planning, platform optimization, and goal attainment. Experience seamless collaboration through digital touch points while benefiting from the support of our dedicated team. Together, we'll lead you to success.

Staffbase Customer Care 98% Customer Service Satisfaction

Customer Care: Your tech A-Team.

CC engineers are pros in setting up the technical foundation for your project’s success. After launch, Customer Care Agents are your local support for everything, from technical troubleshooting to design requests - no robocalls here.

Discover how our community of IC pros use Staffbase to reach and engage more than 2 million employees worldwide.

See their success stories

Staffbase Senior Advisory Team internal comms, intranet and digital workplace

Senior Advisory Team: Expertise on speed dial.

Our professional services team is your expert on maximizing adoption and engagement. With 60+ years of combined experience in digital workplace and communication projects, their expertise will help you craft your most impactful strategy. You’ll also benefit from their inside view on 1000+ award-winning projects - best practices, learnings, and tried-and-true tactics included.

The numbers to support your success.

98 %

Customer Service Satisfaction

We cut out the back-and-forth and get you solutions quickly and easily.

60 +

Years of Expertise

Be supported by professionals who truly understand your industry and challenges.

1 hr

Support Response Time

With local support in your time zone and multiple ways to get in touch, you’ll hear from us ASAP.

Join the Club!

Staffbase has some of the best feedback we have seen, with customers unanimous in their praise for the support they received before, during, and after the launch of their app.

Clearbox Consulting Employee Apps Report

Resources, networking, and growth opportunities? We’ve got you covered.

Insider learning on demand.

Defining your key use cases and developing a launch strategy can seem like a lot to handle. But with Staffbase, you don’t have to start from scratch! We prep you with best practices on content structure and formats, KPI planning, and launch strategy - all directly based on the real-life experiences of 1000+ businesses like yours that are already using the Staffbase platform.

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Staffbase VOICES

Join the community at the #1 conference for internal comms and employee experience.

Connect with thousands of global professionals and get tips from industry experts on best practices, trends, and products that are changing businesses for the better.

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Staffbase Internal Communications Masterclass

The Internal Comms Masterclass

Unlock the full power of your role with the help of our specially-developed course for internal communicators! From comms fundamentals to new strategic heights, our masterclass supports your continued professional development.

Learn more