Director Staffbase Academy

At Staffbase we believe that communication moves people, and people move companies. Our mission is to empower leaders and communicators to drive transformation through internal comms solutions, strategies, and insights.

Staffbase is the thought leader for Internal Communication. To help elevate the industry we’re building the Staffbase Academy, the leading place for the global community of Internal Communication professionals to connect, learn and grow.

As our Director Staffbase Academy, you will build and execute our learning platform strategy and drive academy adoption. You will be responsible for building out the team and the overall success of our Staffbase Academy. Your tasks include creating the Educational Strategy, Content and Curriculum Development, and our Certification Strategy. The ideal candidate will have a strong background in building online education programs in a high-growth SaaS environment and can easily shift from leading a team to engaging in designing world-class educational experiences for our customers, prospects, partners and internal stakeholders. 

Your tasks:

  • Build out the Staffbase Academy’s Educational Strategy, aligned to our company goals. 
  • Oversee the development of modules and learning paths across multiple personas in our target audiences of Internal Communicator customers and prospects.
  • Establish and oversee our gamification and certification strategy
  • Guide best-in-class learning operations across content development processes, infrastructure, and educational delivery systems through a multi-channel education content delivery program including e-learning, video, instructional design, as well as classroom training, and webinars.
  • Build, lead, mentor, and coach a high-performing team of education experts, video creators, web designers, and content creators.
  • In collaboration with Marketing, create strategy and campaigns to promote the Staffbase Academy to our target audiences to achieve our adoption goals.
  • Collaborate effectively with our Marketing, Customer Success Management, Product, and Senior Advisory teams as well as with external partners and customers.

Your profile:

  • Experiences in delivering global-scale education programs
  • Experience in leading an online education team
  • The ability to lead a dispersed, predominantly remote-based global team
  • Exceptional written and verbal communication skills, including storytelling
  • Excellent time management skills, and ability to operate under strict deadlines
  • Strong cross-functional collaboration skills
Customer Experience