SaaS Operations Manager

Chemnitz − Dresden

As our SaaS Operations Manager you will report directly to our Chief Information Security Officer. Our goal is to develop and improve our Internal IT Management for Staffbase and our global offices. In this exciting and diverse role, you will take care of all SaaS tools and IT supply chain used at Staffbase and make sure everything runs smoothly and securely. We are looking for someone who has a hands-on approach in day-to-day work, enjoys a fast pace and daily interactions with a lot of people.

This is a permanent full-time position and needs to be based in Chemnitz or Dresden.

Your tasks include:

  • SaaSOps management - configuration, administration and maintenance
  • Deploying and integrating new SaaS solutions into Staffbase’ IT landscape
  • Manage installation and configuration of office network infrastructure 
  • Develop and establish disaster recovery plans as well as documentation concepts for internal IT
  • Work with local IT suppliers 
  • Coordinate first-level-support for internal IT incidents (hardware and software)
  • Owning the hardware and software deployment process for new and existing employees (Mac, Windows, Linux, iOS, Android)
  • Support our information security team (ISMS certified compliant with ISO/IEC 27001)

Your profile:

  • Experience in enterprise SaaS tools and SSO
  • Ability to self-organize and structure work
  • Problem solving attitude
  • Good communication skills in German and English
  • Knowledge in administration of GSuite, Jira and Confluence
  • As a plus: Experience in working with Workday
  • As a plus: Experience with an ISMS based on ISO 27001 or BSI IT Grundschutz (IT baseline protection)