Solutions Engineer (Pre-Sales)

About Staffbase

At Staffbase we believe that Internal Communication moves people, and people move companies. Our mission is to empower leaders and communicators to drive transformation through internal comms solutions, strategies, and insights. Our most recent Series E funding led by General Atlantic, officially launched us to 🦄  UNICORN 🦄  status!

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including Vancouver, Kelowna, New York, Amsterdam, London, and several locations in Germany! Our international team counts roughly 600 employees from 45+ nationalities and we have a growing base of 1000+ enterprise customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.


We are looking for a Solutions Engineer ​in North America to join our high-caliber Solutions Engineering team! As a Solutions Engineer, you partner with our Account Executives to drive complex deal cycles with our future customers and consult on all technical aspects of the Staffbase solution.

We are hiring remotely anywhere in North America for this role. As this position will be supporting clients on Eastern and Central time zones, candidates must be willing to cover these time zones for the organization.

What You'll Do:

  • You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement.
  • You work with our prospective customers to find the best setup for their internal communications needs.
  • You run technical evaluations of the Staffbase platform and consult on different integration methods.
  • You position yourself as a strategic partner to our Account Executives and a trusted advisor to our prospective customers.
  • You’re interfacing between sales and product to always have cutting edge industry and product knowledge and inform the product development with learnings from our prospects..

Who You Are:

  • Bachelors or Masters Degree in Information Science, Information Systems, Business Engineering, or similar
  • 2-5 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
  • Business fluency in English is required
  • Strong interest (and ideally experience) in the internal comms sector
  • Excellent communication skills (verbal, written, presentations)
  • While you’re not required to be a full stack engineer, you should have a general understanding of web development and shouldn’t be afraid to whip up an MVP that interacts with our APIs
  • General understanding of REST APIs and how to interact with them
  • You enjoy communicating and working with customers directly
  • You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people

 

 
 

Our Global Benefits

Employee Stock Option Plan (ESOP)

Staffbase offers you a benefit plan which entitles you to an ownership interest in stock options in the company. We’re in business to create value for our shareholders and we want our employees to benefit from that shared success as well.

Ongoing Learning

We thrive on personal and professional growth. Every employee gets €1,800/$2,200/£1,650 per year to spend on personal and professional development.

Feel Good Fridays

Summertime means extended vacation time at Staffbase! During August we run the 4-days workweek which means that during this month Fridays are off for all employees.

Flexibility

When it comes to your personal life, it’s not our place to dictate your schedule. We offer flexible work-from-home and full- or part-time options.

Parental Leave

We recognize that one of the most special events in an individual’s life is the birth or adoption of a child. We offer paid parental leave options for all employees.

Read more about our benefits here.

We Love Diversity – Equal Employment Opportunity

Our platforms are for everyone, and so is our workplace. We are passionate about equity, inclusion, and diversity at Staffbase. Read more about our policies here.

Canada
Solution Engineering