Bid Administrator (in Sydney)

About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels – intranet, employee app and email – deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

The Bid & Deal Administrator is responsible for the end-to-end bid process, from the initial identification of the customer’s requirements, through to delivery and analysis of the results. The Bid & Deal Administrator will coordinate and manage the team that will be responsible for preparing and submitting the final bid to the customer, taking ownership for ensuring we are complying with all necessary bid governance and procedures, setting and maintaining a winning bid strategy, and making sure that the the business case we are presenting is clear, compelling and consistent. This is a supporting role for our regional Sales functions and the Bid & Deal Administrator will be part of the Contracts and Commercial team. 

Important: This is a hybrid role. Core in-office days in our Sydney office are Mondays and Thursdays. 

What you’ll be doing

  • Run the end-to-end bid management process for Request For Proposal(RFP) inbound from Sales, including writing non-technical responses and reviewing answers to shape winning bids
  • Coordinate collaboration with Account Executives(AE), Information Security(InfoSec), Legal and other stakeholder groups to ensure RFP responses receive their expertise and the RFP is fulfilled to a high standard
  • Support in managing portal accounts in partnership with Sales Development Representatives(SDR), which will acquire more leads/opportunities and add to the sales pipeline
  • Leverage tools and templates and provide ad-hoc support to Sales to help fulfilling strategic initiatives and campaigns in pursuit of new clients and contract
  • Manage final review workflows in SalesForce, following the strict guidelines when reviewing deals for accuracy and adherence and approving them upon meeting the criteria
  • Create order forms for new business deals or for changing existing contracts
  • Review and approve drafted quotations and order forms for all types of sales opportunities
  • Complete all Deal Desk tasks swiftly, ensuring deals are booked and revenue can be recognised especially at month-end/quarter-end, by working closely with AEs/Sales Managers, Business Systems, Finance and Legal

What you need to be successful

  • Ideally background in bid management, contract management or pre-sales proposals
  • Familiarity/experience with RFP software solutions like Loopio, Responsive, RFPIO etc.
  • Proven ability to manage multiple streams of administration would be an advantage
  • An excellent communicator and comfortable in communicating with stakeholders of all levels
  • Advanced time management, prioritization and organizational skills, proven ability to work with deadlines and multiple priorities
  • Proactive self-starter with great attention to detail, strong analytic abilities, and good commercial awareness
  • White glove level service ability
  • Experience with SaaS sales process would be a plus 
  • Excellent spoken and written communication skills in English

What you'll get

  • Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan 
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of 2400 AUD. 
  • Growth Budget - all employees get a yearly budget for external training of 1600 AUD. 
  • Wellbeing - in addition to yearly vacation days of 30 days p.a., we’re running a 4-day-work week every year in August with full payment. 
  • Support - we’re offering support on private health insurance. Parents can get 12 weeks of paid parental leave. 
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteers Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

 

Sydney
Sales