GTM Operations Coordinator (in Minneapolis–Saint Paul)

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our award-winning communications channels – intranet, employee app and email – deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 3000+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

Reporting into the Senior Director, Sales & Alliances, Americas, we are looking for an experienced Operations Coordinator to support our North American Go-To-Market (GTM) Team. Your exceptional organizational skills and ability to navigate complex challenges with multiple stakeholders across ranging timezones will be instrumental in optimizing efficiency and fostering collaboration for our North America GTM Organization. Your dedication towards a great company culture will let our values of ‘We truly care’, ‘When you grow, we all grow’ and ‘We take ownership’ shine even brighter.  If you're ready to be an architect of success, a true culture-builder and a spokesperson for our company values, we welcome you to embark on this exciting journey with us.

 

Important: This is a hybrid role. Core in-office days in our Minneapolis-Saint Paul co-working space are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 2 day/s per week during core days. 

 

What you’ll be doing 

  • Make yourself a name as a wizard of time management as you strategically coordinate meetings, optimize schedules, and prioritization of time, including 1:1s, team meetings, offsite meetings, and customer/stakeholder meetings across time zones.
  • Effectively engage with external partners, key customers, and team members to facilitate seamless communication and collaboration 
  • Enhance efficiency by prioritizing and managing communications, routing messages, and drafting essential documents as needed
  • Streamline preparation for meetings, presentations, and projects by proactively gathering and organizing necessary materials.
  • Provide support with travel planning, logistics, expense and vendor management, and reporting.
  • Lead and/or coordinate with other departments to execute team events, social gatherings, recognition gestures, and team, department and company offsites
  • Support the GTM organization with various coordination relating to talent and learning and development programs.
  • Work cross-functionally to ensure communication is efficient and clear between teams.
  • Play a culture ambassador and community builder role for the whole company  
  • Prepare a variety of presentations, decks, agenda, reports, and other materials and documents as required by the North America Leadership Team,
  • Provide support with project management, data analysis and reporting, and general administration as required

 

What you need to be successful 

  • 2+ years of experience working within a SaaS organization
  • Trustworthy & dependable - you will have access to highly sensitive information where discretion is required 
  • Highly motivated, organized individual with a strong attention to detail; you are able to work effectively and prioritize with minimal supervision
  • Clear written and verbal communication skills, ability to communicate with all levels of leadership and across multiple offices and timezones
  • Strong multi-tasker with an appreciation for the challenges of supporting a growing team and working asynchronously in a hybrid environment 
  • Ability to prioritize and handle multiple assignments at any given time while anticipating the needs of others
  • Strong relationship management skills, ability to build a personal network throughout the company and work with a variety of personalities
  • Bright, high-energy individual, with a passion to learn and contribute, strong adaptability in response to changing priorities and needs
  • Experience in a fast-paced startup environment is a big plus as well as proficient using Google Suite, Slack, and Apple products
  • Fluent English language skills

What you'll get

  • Competitive Compensation - we offer attractive salary packages including a Long Term Incentive Program
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608. 
  • Growth Budget - all employees get a yearly budget for external training of $1100
  • Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
  • Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteer Day - you’ll get one day off per year for supporting a social project
  • Employee Referral Program - one of your friends is a fit for one of our full-time openings? Refer them and get a referral bonus paid

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in Minnesota. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $66,000 - $74,000 base salary per year. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).

 

Minneapolis–Saint Paul
Sales