Senior Sales Engineer (in Toronto)
About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees.
Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers – reaching over 16.4 million employees – in transforming their employee experience.
We are proud to be a Unicorn company – privately valued at over $1 billion – demonstrating strong growth, innovation, and lasting impact in our industry.
Together, we’re shaping the future of workplace communication.
We are looking for a Senior Sales Engineer to join our high-caliber Sales Org! As a Sales Engineer, you partner with our Account Executives, collaborate with Product, and cross-functionally work with Engineering & Customer Success to drive Sales cycles with existing & future customers. The ideal Sales Engineering candidate brings a strong SaaS technical foundation paired with sharp Sales competencies needed for revenue generation.
Join a team that partners with the world’s most forward-thinking enterprises — from Toyota and Alaska Airlines to Adidas, Sephora, DHL, ALDI, and more. Our vertical-agnostic platform means no two days are the same, giving seasoned Sales Engineers a rare chance to stretch their skills across industries, tackle diverse challenges, and continuously elevate their craft.
What you'll be doing
- Driving technical discovery to align prospect goals with the Staffbase solution.
- Work with paired Account Executives to collaborate, build, and deliver engaging value presentations to prospects.
- Identifying use cases, building & communicating value through deep dive product evaluations.
- Lead technical evaluation of the Staffbase platform with customer technical experts, navigating through their policies, limitations, & techstack to ensure ‘fit’.
- Positioning the Staffbase solution in its best light when crafting RFP responses by leveraging thorough knowledge of the platform’s capabilities & limitations.
- Staying current with the evolving Employee Experience landscape, competitive intelligence & changing needs of organizations.
What you need to be successful
- Bachelor's or Master's Degree in Information Science, Information Systems, Business Engineering, or similar
- 4-5 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
- Business fluency in English is required
- Strong interest (and ideally experience) in the Digital workplace, Communication, and/or Employee Experience verticals
- Excellent communication skills (verbal, written, presentations) with a focus on simplifying complex narratives through the art of storytelling
- Strong understanding of web development methodologies, plus hands-on experience with REST APIs, User Authentication protocols (SAML, OIDC), as well as a high-level understanding of SDKs
- You enjoy communicating and working with customers directly
- You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
What you'll get
- Competitive Compensation - we offer attractive salary packages, including LTIP (unit-based Long Term Incentive Plan)
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $2400
- Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
- Support - we’re offering an RRSP program with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
- Volunteer Day - you’ll get one day off per year for supporting a social project
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