Senior Solutions Engineer DACH (in Chemnitz)

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our industry-leading and award-winning communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany, with offices in Berlin, New York, London, and Minneapolis–St.Paul, our diverse team of 750+ employees supports 2,000+ customers in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

We are seeking a talented and experienced Senior Solutions Engineer to join our dynamic team in Chemnitz. As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients' needs, architecting solutions, and ensuring successful implementation of our employee communication and engagement platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

 

What you’ll be doing

  • You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement.
  • You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals.
  • You run technical evaluations of the Staffbase platform and consult on different integration methods.
  • You consult prospects regarding our APIs, our architecture recommendations and implementation approaches.
  • Crafting and building RFP response documents which position the Staffbase product in the best possible manner.
  • Be the technical lead starting from our kick-off call until the Staffbase solution is finally launched
  • Work closely with our customers after-sales department (Technical Support Engineers)  to find the best setup for our customer integration needs
  • Oversee and support technical implementation tasks for new customers
  • Consult customers regarding our APIs, architecture recommendations and implementation approaches
  • Partner with the Customer Success Manager and the Project Manager to provide an excellent technical onboarding process for new customers
  • Play a key role helping our customers as a product expert with a strategic mind and high customer-service orientation

What you'll need to be successful

  • You’re excited about building something from the ground up while having the backing and resources of a billion dollar company. As part of a fast growing team you’re not afraid to leave the typical scope of your role if needed
  • Bachelors or master’s degree in information science, Information Systems, Business Engineering, or role/technical experience to replace degree requirements
  • 5-10years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
  • Deep understanding of cloud technologies and the value proposition vs. an on-prem solution
  • While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
  • Solution-focused understanding of REST APIs and how to interact with them
  • Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
  • You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
  • Excellent English communication skills (verbal, written, presentations)
  • Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS
  • Comfort using the command line or application logs to narrow down issues with technical integrations on either side
  • Knowledge about security and compliance topics in a SaaS environment is a plus

What you'll get

  • Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560.
  • Growth Budget - all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year).
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays). 
  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation.
  • Support - we’re offering a company pension scheme.
  • Sports & Health - join our sport courses in the offices. The offices are equipped with fruits, drinks and snacks.
  • Team Building - Regular team and office events including the yearly Staffbase Camp.
  • Volunteers Day - you’ll get one day off per year for supporting a social project. 
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.
Chemnitz
Sales