Product Researcher (in Dresden)

About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels – intranet, employee app and email – deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

At Staffbase, you will have the opportunity to help redefine the importance and purpose of internal communications in the enterprise segment. Goodbye old clunky B2B user experience, hello intuitive & innovative B2B UX design. 

We are looking for an exceptional Product Researcher to own the end-to-end research process in one of our Units. Your insights will help us improve and shape our product, inform stakeholders and leadership about product opportunities, and foster a user-centric approach while collaborating with multiple roles. 

This role will report to a Research Manager and the VP of Product Experience.

This is a fixed term contract until March 2026.  

What you’ll be doing 

  • Create a Research Roadmap: Develop and maintain a research roadmap for an assigned product unit, aligning with the product's strategic goals and user needs.
  • Lead Research Initiatives: Design and conduct research studies, surveys, and interviews to gather deep insights into user needs and behaviors.
  • Collaborate with Product roles: Manage stakeholders and work closely with the Product Managers and Designers to guide and make informed decisions that align with user insights and business needs.
  • Participate in discussions and decisions: You build bridges with stakeholders, engage in discussions and make sure the insights are disseminated, impacting decision-making
  • Support the Design Team: Provide tools, guidance, and support to enable the product design team to conduct their own research, fostering a culture of continuous learning and improvement.
  • Collaborate for Excellence: Work in unison with the Product Research team to ensure excellence in the craft, maintaining high standards and innovative methodologies.
  • Champion the User: Advocate for user-centered design principles and foster a culture of empathy and innovation.

What you need to be successful 

  • Experience: 2+ years of experience in UX research, preferably in the B2B SaaS industry.
  • Autonomy and Ownership: Ability to autonomously organize yourself, taking ownership of and responsibility for your work, ensuring alignment with project goals.
  • Mixed Methods Experience: Proven ability to plan, conduct, and analyze mixed methods research that effectively combines quantitative and qualitative approaches.
  • Strategic Research Experience: Experience collaborating or conducting strategic research studies, including generative and explanatory research, to inform product development.
  • Analytical Thinking: Apply analytical and problem-solving skills, with experience to distill complex data into actionable insights that drive decision-making.
  • Entrepreneurial Mindset: Possess an entrepreneurial spirit with an appetite for impact, ensuring that every study is actionable and impactful, contributing to the overall success of the product.
  • Communication skills: Good communication skills, capable of speaking with technical or non-technical people alike, both verbally and in written English, ensuring clear and effective collaboration.
  • Skills: Familiar with modern research tools and usability testing, with a passion for user-centric design.

What you'll get

  • Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560.
  • Growth Budget - all employees get a yearly budget for external training of €1000, and one day off for growth per year (increase to two days in 2nd year).
  • Wellbeing - in addition to our yearly vacation of 30 days, we’re running a 4-day-work week every year in August with full payment.
  • Support - we’re offering a company pension scheme.
  • Sports & Health - join our sport courses in the offices. The offices are equipped with fruits, drinks and snacks.
  • Team Building - Regular team and office events including the yearly Staffbase Camp.
  • Volunteers Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

 

Dresden

Also available in Berlin, Chemnitz, Leipzig

Product