SDR Manager (in New York)

About Staffbase

In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels – intranet, employee app and email – deliver experiences that drive engagement and inspire hearts and minds.

We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.

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The SDR Manager at Staffbase will play a critical role in driving the growth and success of our sales development team. We are seeking a highly motivated and experienced SDR Manager to join our dynamic sales team. You will be responsible for managing and mentoring a team of Sales Development Representatives (SDRs) who are focused on pipeline generation.  Your primary goal will be to drive the team's performance, exceed targets, and contribute to the overall revenue growth of the company.

Joining Staffbase as a SDR Manager offers an exciting opportunity to be part of a rapidly growing company that is transforming employee communication and engagement. You will have the chance to manage and develop a high-performing sales development team while contributing to the overall success of the organization.

Important: This is a hybrid role. Core in-office days in our NYC (Tribeca) co-working space are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 2 days per week during core days. 

What you’ll be doing 

• Manage and lead a team of Sales Development Representatives (SDRs) to achieve and exceed pipeline generation targets and KPIs.
• Develop and implement effective sales development strategies for both inbound and outbound efforts, and best practices to maximize team productivity and success.
• Coach and mentor SDRs to improve their prospecting, qualification, and outbound/inbound sales skills, ensuring consistent improvement in performance and results.
• Set clear performance expectations, conduct 1:1’s, set growth tracks, , and provide constructive feedback to team members.
• Cross collaboration with sales and marketing teams to align strategies and optimize lead generation efforts, ensuring a seamless handoff of qualified leads to the SDR team.
• Meticulously monitor and analyze team performance metrics and key performance indicators (KPIs) and identify areas for improvement, trends, and implement corrective actions as necessary.
• Work closely with the sales operations team to ensure effective lead tracking, reporting, and data management in the CRM system.
• Stay updated on Staffbase products, industry trends, market conditions, and competitor activities to identify new business opportunities and potential areas of growth.
• Foster a positive and collaborative team culture that encourages learning, sharing best practices, growth, and innovation.
• Assist in the recruitment and onboarding of new SDRs, providing training and support to ensure their success.

What you need to be successful

• Proven experience as a Sales Development Representative (SDR) or similar IC sales role.
• Previous experience in a managerial or team lead position, preferably in a B2B SaaS environment.
• Strong track record of meeting or exceeding targets and driving revenue growth.
• In-depth knowledge of sales techniques and best practices, with a focus on outbound prospecting.
• Excellent leadership and people management skills, with the ability to motivate and inspire a team.
• Strong understanding of sales processes, lead generation techniques, and sales methodologies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
• Proficiency in CRM software, sales tools, and other relevant sales and marketing technologies.
• Self-motivated, result-oriented, coachable and able to thrive in a fast-paced, dynamic startup environment.

What you'll get

• Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan. 
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608. 
• Growth Budget - all employees get a yearly budget for external training of $1100. 
• Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August. 
• Support - we’re offering a 401(k) plan and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave. 
• Snacks - The offices are equipped with fruits, drinks and snacks. 
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
• Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range: $90,000 - $125,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays and paid time off (PTO).