Senior Solutions Engineer DACH (in Leipzig)

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication. Our industry-leading and award-winning communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany, with offices in Berlin, New York, London, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

We are seeking a talented and experienced Senior Solutions Engineer to join our dynamic team. As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients' needs, architecting solutions, and ensuring successful implementation of our employee communication and engagement platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

What you’ll be doing

  • Collaborate with Account Executives to build and deliver engaging demos to prospective customers that spark excitement
  • Work with prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
  • Run technical evaluations of the Staffbase platform and consult on different integration methods
  • Consult prospects regarding our APIs, our architecture recommendations and implementation approaches
  • Crafting and building RFP response documents which position the Staffbase product in the best possible manner
  • Be the technical lead starting from our kick-off call until the Staffbase solution is finally launched
  • Work closely with our customers after-sales department (Technical Support Engineers) to find the best setup for our customer integration needs
  • Oversee and support technical implementation tasks for new customers
  • Consult customers regarding our APIs, architecture recommendations and implementation approaches
  • Partner with the Customer Success Manager and the Project Manager to provide an excellent technical onboarding process for new customers
  • Play a key role helping our customers as a product expert with a strategic mind and high customer-service orientation

What you need to be successful

  • University degree in information science, Information Systems, Business Engineering, or equivalent technical work experience 
  • 5-10 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
  • Deep understanding of cloud technologies and the value proposition vs. an on-prem solution
  • While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
  • Solution-focused understanding of REST APIs and how to interact with them
  • Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
  • Ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
  • Excellent German and English communication skills (verbal, written, presentations)
  • Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS
  • Comfort using the command line or application logs to narrow down issues with technical integrations on either side
  • Knowledge about security and compliance topics in a SaaS environment is a plus

As a Corporate Sales Development Representative DACH at Staffbase, you will play a critical role in developing our sales funnel. Are you motivated to start a career in enterprise sales in the SaaS technology sector and curious to learn how to qualify opportunities that result in new business for Staffbase? Then we should talk!

What you'll be doing

  • Qualify leads coming through download content, demo requests, webinar sign-ups and other sources
  • Execute effective outbound campaign to identify new business opportunities 
  • Apply consultative sales methodologies to interact with large organizations and understand their priorities 
  • Work closely with our sales and marketing executives to drive pipeline in a sustainable way
  • Use your selling skills to set up qualified appointments
  • Take care of our website visitors and respond to their chat messages
  • Constantly keep up to speed with learning about our product to provide high level introduction to our future customers
  • Think of new ways to improve the prospecting process and increase results and provide ongoing feedback to Sales Management

What you need to be successful

  • University degree or professional training in the area of business administration/economics/communication o.e. 
  • Previous phone experience would be beneficial (recruitment, customer service, sales development)
  • Curiosity about the topic of internal and external communication
  • Interest to start a career in enterprise sales in the SaaS technology sector 
  • A problem-solving approach while thinking both creative and analytical
  • Great organizational and time management skills
  • A team player who loves celebrating successes together
  • Excellent written and verbal communication skills in German
  • Business Fluent English language skills

What you'll get

  • Competitive Compensation - we offer attractive salary packages including  LTIP (Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
  • Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a company pension scheme
  • Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces
  • Team Building - Regular team and office events including the yearly Staffbase Camp
  • Volunteers Day - you’ll get one day off per year for supporting a social project
  • Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid
Leipzig

Also available in Chemnitz, Dresden

Solution Engineering, Solution Engineering