Contract Sales Operations Analyst (in Minneapolis)
About Staffbase
In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels – intranet, employee app and email – deliver experiences that drive engagement and inspire hearts and minds.
We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
We are looking for a Sales Operations Analyst who will primarily focus on maintaining data integrity and hygiene within our Salesforce CRM. Additionally, a key responsibility of this role will be to ensure the fair and efficient distribution of inbound marketing leads to our Sales Development team. The ideal candidate will have a strong understanding of Salesforce best practices, excellent communication skills, and the ability to collaborate effectively across departments.
This is a 6 month contract role.
What you’ll be doing
- Maintain and optimize Salesforce database to ensure data integrity and hygiene
- Develop and implement lead assignment rules to fairly distribute inbound marketing leads to the SDR team.
- Collaborate with Marketing Operations to establish lead qualification criteria
- Monitor lead distribution processes to identify and address issues or bottlenecks
- Generate reports and analyze data related to lead distribution and sales performance
- Support data quality maintenance and perform adjustment processes in Salesforce
- Identify operational requirements and opportunities for improvement
- Develop and maintain business process documentation that enables user training on all revenue related systems
- Provides support for communications to sales team members on process and tool adoption/optimization
What you’ll come with
- Salesforce certified administrator or Salesforce advanced administrator certification
- Strong understanding of Salesforce best practices and data management principles
- Analytical mindset with the ability to generate reports and analyze data to drive decision making.
- Strong technical capabilities and have the ability to translate technical issues across different business units
- Ability to thrive in a fast-paced dynamic environment and manage multiple priorities effectively
- Attention to detail around documentation and data quality
What you'll get
- Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608.
- Growth Budget - all employees get a yearly budget for external training of $1200.
- Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August.
- Support - we’re offering a 401(k) plan and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave.
- Snacks - The offices are equipped with fruits, drinks and snacks.
- Team Building - Regular team and office events including the yearly Staffbase Camp
- Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
- Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.
Location
Having 22 lakes and lagoons and over 170 parks nearby? Sounds amazing! The city where things like Scotch tape and pop-up toasters have been invented - the perfect area for us! Minneapolis in Minnesota is the second Staffbase Location in the United States and our newest add-on to the family of Staffbase locations all over the world. Ready to grow with us?