Learn what a heuristic evaluation is and how to run one to reveal what’s holding your intranet back and how to prioritize changes that improve engagement and self-service.
Connect people, content, and tools
Reach teams wherever they work
Send targeted internal emails
Publish once, reach everyone
Measure employee engagement
Onsite updates for your teams
AI-native content management
Personalized audio briefings
Town halls finally reach everyone
Senior Strategic Advisor
Karen Downs is a seasoned intranet strategist and content management expert, currently serving as Senior Strategic Advisor for Staffbase since April 2024. She brings deep experience from roles at NYU Langone Health, H&R Block, and Sprint Nextel, and holds a BA in Psychology from the University of Missouri–Kansas City.
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