From question to done, in one conversation

Staffbase Navigator is an enterprise AI assistant that gives every employee instant, conversational access to company information. It acts as a trusted guide, turning complex documents and policies into clear, actionable answers.

Navigator replaces endless searching with one trusted answer. It provides instant clarity on key HR, IT, and operational topics—no helpdesk calls, no waiting for email replies. This reduces daily interruptions across the business, especially for frontline workers, and keeps people in the flow of their work.

Microsoft Copilot is an exploratory tool for personal productivity, helping employees search, draft, and summarize within the Microsoft ecosystem. Navigator is built for organizational communication. Instead of offering an unlimited range of possibilities, it provides the one trusted answer based on your company’s verified knowledge. It is designed to reach your entire workforce, including frontline employees who don't have a Microsoft license or corporate email.

Yes. Navigator supports voice to text and voice to voice interactions. This eyes up experience is designed specifically for employees who are on the move or working hands on.

Yes. Navigator is fully available in the Staffbase app, which is typically installed on employees’ personal mobile devices, and can also be accessed on desktop.

Yes. Navigator features auto translation, allowing a global workforce to ask questions and receive answers in their preferred language, ensuring consistent communication across all regions.

Admins can fully customize Navigator within the Staffbase Studio to ensure the AI assistant aligns with their organization’s unique brand identity, including its name, logo, and conversational tone. Management tools allow for a controlled rollout by setting visibility rules for specific internal audiences, ensuring the right employees have access at the right time. To drive immediate value, admins can also configure the assistant with specific organizational context and predefined conversation starters that guide users toward the most relevant internal information and common tasks.

To allow for a continuous improvement of the employee experience, Navigator provides admins with clear insights into assistant performance and optimization needs. Within Staffbase Studio, organizations can track key metrics like total conversations, satisfaction percentages, and resolution rates to measure overall impact. The platform also offers full transcript storage and resolution state tracking while ensuring privacy through enterprise-ready conversation anonymization.

Navigator is built on high-standard enterprise infrastructure to ensure organizations can adopt AI without compromising compliance. It utilizes secure data handling and tenant isolation, while leveraging existing Staffbase authentication to maintain a seamless and protected environment. Hosted on Microsoft Azure, the platform further guarantees security through rigorous audit trails and comprehensive logging.