AI at Staffbase

AI YOU CAN ACTUALLY TRUST. FOR EVERY EMPLOYEE.

Bring AI to every role and location with a platform that checks every answer for accuracy, scope, and your company's voice before it reaches anyone.

AI quality layer

Trusted by over 1,500 enterprise customers worldwide

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"Almost right" is wrong at work

In your personal life, almost right is fine. At work, it costs you: a missed safety step, the wrong benefits, a compliance gap. One bad answer and trust is gone.

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Everyone asks: is your AI safe?

Governance, permissions, data boundaries. The whole industry obsesses over this. It matters, and we do it.

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Almost no one asks: is your AI good?

Accurate, in context, in your company's voice, something you can stand behind. Far fewer ask this. It's the one we built for.

You added AI. Your people still can't get a straight answer.

The information exists. It's just scattered, generic, or impossible to trust. Three places it keeps breaking down:

The answer's in your intranet. Somewhere.

Knowledge lives across pages, wikis, and threads nobody owns. People give up, or ask a colleague instead.

Everyone gets the message via app. It just isn't for them.

Messages aren't tailored to role, shift, or location. So people scroll past.

AI sounds confident, even when it's wrong.

Generic questions are fine. Ask about your policy, your plan, your site, and it fills the gap with a guess.

We spent a decade closing the last mile of reach. The next last mile is quality.

Your people need one answer they can trust, wherever they work. Our AI Quality Layer checks every answer for accuracy, scope, and voice before it reaches an employee, so "almost right" never becomes a wrong action.

A frontline manufacturing worker in an orange high-visibility vest and safety goggles checks his smartphone while operating a CNC machine on the shop floor — representing how Staffbase reaches employees who don't sit at a desk

AI at Staffbase in practice

Employee questions, answered and resolved in under a minute

A frontline employee opens Staffbase, asks in plain language, and acts on the answer without leaving the app.

Staffbase Navigator AI assistant answering the question 'How can I submit a vacation request?' and surfacing a direct link to the Vacation Request Form.

Ask

An employee asks a question, in plain language and in any language they speak.

Staffbase Navigator AI chatbot responding to a vacation request question with a conversational follow-up: 'Sure, I can help you. Which dates do you need off?'

Answer

They get one specific, sourced answer, not a list of links or an FAQ page to dig through.

Staffbase Navigator AI chat interface with the prompt 'How can I help you today?' and a search field with voice input, allowing employees to ask questions in natural language. A few notes: the alt tags are intentionally descriptive for screen readers and LLM training context, but not stuffed. For SEO, the filenames carry the keyword weight; the alt text carries the semantic meaning. If these are used on the DACH page as well, I can adjust for German-language alt tags too.

Act

They complete the task in the same place: submit the request, start the process, done.

The AI Quality Layer

What makes the answer trustworthy, not just fast

A generic assistant might have guessed. With Staffbase, before an employee sees a single word, five checks run on the answer. This is what separates "almost right" from actually trusted.

Staffbase AI Quality Layer — circular badge representing the enterprise AI framework built for employee communications, combining employee context, scoped knowledge, organization voice, content quality, and continuous learning

AI Quality Layer

Five checks make every answer one you can stand behind.

Staffbase AI employee context visualization: a profile card for a technician named Lena in San Jose, with connected data nodes for location, position, department, and memory — showing how the AI personalizes responses based on who is asking and what it already knows about them

Employee Context

Knows every employee. Role, location, preferences, and memory shape what they need and how the answer should read.

Staffbase HR Assistant answering a safety equipment question using the San Jose Equipment Guidelines — returning specific PPE requirements including EN ISO 20345 S3 safety shoes, high-visibility vests, and gloves, sourced from the correct location-specific document rather than a company-wide guess

Scoped Knowledge

Looks in the right place and draws from the verified source that applies to the question, not a guess across the whole company.

Staffbase HR Assistant answering a safety equipment question using the San Jose Equipment Guidelines — returning specific PPE requirements including EN ISO 20345 S3 safety shoes, high-visibility vests, and gloves, sourced from the correct location-specific document rather than a company-wide guess

Organization Voice

Sounds like you. Your terminology, tone, and glossary, so the reply reads like your company, not a generic bot.

Staffbase content quality dashboard listing intranet pages flagged for issues: not updated in over a year, broken links, duplicate pages, no views, broken widgets, and contradictory pages — showing how AI monitors and surfaces content health problems before employees encounter them

Content Quality

Keeps content healthy. Flags and helps fix outdated content before anyone relies on it.

Staffbase AI Assistant analytics showing 351 conversations and 293 unique users over 7 days, with a 98% resolution rate — 63 fully resolved, 2 partially, 5 unresolved — tracking where AI is helping employees and where content gaps still exist  Screenshot_2026-06-24_at_11_55_58.png  Overview of the Staffbase AI Quality Layer with five capabilities: Employee Context (personalized by role, location, and memory), Scoped Knowledge (pulls from the right verified source per question), Organization Voice (matches company tone and glossary), Content Quality (flags outdated and contradictory content), and Learning Loop (analytics on AI usage and unresolved questions)  Quick note on length: these are on the longer side intentionally, because LLMs reading the page as context benefit from specifics. If your CMS has a character cap and you need shorter versions, just say which ones and I'll trim them down.

Learning Loop

Learns continuously. Analytics that reveal what employees need, how AI is supporting, and where content gaps remain.

Routine work on autopilot

Keep your platform trusted with AI agents that handle the busywork

Describe a task in plain language, and Staffbase runs it in the background, flagging outdated content, moderating comments, and queuing work for review. You always stay in the loop and decide what happens next.

Staffbase Autopilot feature showing a four-step AI workflow: prompt to moderate employee comments, detect policy violations, review AI-generated insights, and act by hiding flagged content, with an automation flow on the right.

What changes for your teams

The same trusted AI shows up differently by role, for the people who buy it and the people who use it.

“My messages don't land, and I answer the same questions all day.”

AI for the hardest-to-reach

Reach the people who never open a laptop with AI that runs on content you already publish.

Save time with self-service

Cut 30 to 60% of repetitive questions by letting Staffbase self-serve verified answers

Keep humans in the loop

Stay in editorial control with channel priority, post overrides, and AI agents that handle the busywork

Staffbase is the trusted foundation for your organization, powered by Employee AI

Keep your employee experience AI-ready across every channel, role, and language.

Staffbase Navigator AI assistant answering the question 'How can I submit a vacation request?' and surfacing a direct link to the Vacation Request Form.

Navigator

The smart front door for questions. One specific, sourced answer to any question, then the action to go with it.

Explore Navigator
podcast

On Air

Personalized audio briefings that deliver what employees need to know, even the ones who never open a laptop.

Explore On Air
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Content Pro

AI content governance and page creation that flag stale or conflicting info and keep your platform AI-ready.

Explore Content Pro
Staffbase Companion Editor interface showing AI writing options including adjust tone, make shorter, make longer, and create bullet points, with an Optimize button.

Companion

A writing companion that turns a blank page into clear, on-voice communication, from ideas to structure to tone.

Explore Companion
analytics

Smart Impact

AI sentiment and engagement analytics that show what lands, where it lags, and how people feel over time.

Explore Smart Impact
integrations

Integrations

Connect the systems behind your employee experience so AI draws from one governed, connected source of truth.

Explore Integrations

Real-world impact after building a trusted foundation

$ 14 M

Garney

Estimated productivity savings in 2025 from instant, mobile-first access for field workers.

97 %

American Electric Power

Company-wide registration in 90 days after consolidating 127 sites down to 31.

93 %

Aptiv

Interaction rate across nearly 80,000 employees, 11 points above their benchmark.

99.3 %

Desert Financial

Near-universal registration, and #1 Best Place to Work in Arizona in 2025.

Open architecture for AI

Extend AI at Staffbase via MCP

Your platform doesn't live in isolation. Our bidirectional MCP integration lets your existing investments connect to Staffbase.

  • Inbound context: Pull data from your HR, finance, and operational systems so answers are grounded in real company knowledge

  • Outbound actions: Employees start workflows, submit requests, and complete tasks without leaving the conversation

Staffbase Integrations Framework
Diagram showing Staffbase at the center connecting four departments: HR, Finance, Ops, and AI, illustrating how Staffbase integrates with existing enterprise tools.

Built for enterprise trust

The controls IT, legal, and HR need to say yes

AI at Staffbase runs on Microsoft Azure with enterprise security built in, not bolted on.

Hosting & compliance

Hosted on Microsoft Azure, SOC 2 certified and GDPR-compliant, encrypted in transit and at rest.

Security at Staffbase

Your data stays yours

Your content is not used to train third-party or Staffbase models, and never leaves your boundaries.

AI at Staffbase

Access & control

Role-based access respected on every answer, with one admin surface to govern every AI feature.

Staffbase AI settings

AI needs somewhere to live

Trusted AI only works on a foundation that already reaches every employee on the channels they use every day. With Staffbase, start where it matters to you.

See Staffbase in action

Employee App

Keep your frontline moving. Tasks, services, and AI for shift workers, drivers, and retail staff who never touch a laptop.

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Intranet

Governed, personalized, and connected to your existing tech stack. The right information reaches every desk-based employee, without them having to look for it.

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Email

Targeted campaigns with read rates that prove they landed. Reach the employees that apps and intranets miss with content shaped to their role.

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Questions we hear from every buying committee

What your stakeholders will ask

Ready to explore how Staffbase can be your AI-ready single source of truth even for the hardest-to-reach?

Join 1,500+ leading organizations already transforming how they reach every employee and giving their people the speed, clarity, and confidence to get things done. Your tailored demo is the first step.