Seaboard Triumph Foods lowered risks and costs of doing business while increasing employee engagement and productivity

After implementing an employee app, STF measured the return on their investment and can show strong internal comms are good for business.

A worker in a factory setting gives a thumbs up near stacked boxes. A smartphone displays an employee recognition app.

Headquarters:

Sioux City, Iowa

Founded:

2016

Company size:

2,800+

Industry:

Food & Beverage

Seaboard Triumph Foods

Two thousand employees work at the STF facility that runs 24 hours a day, five to six days a week. As a food manufacturing company, STF processes 20,000 hogs a day and ships out 25 million pounds of pork each week! This means their internal comms have to be accessible to every employee-no matter what shift they work!

Conveyor belt with brown boxes labeled "SEABOARD" in an industrial warehouse with overhead lighting and yellow railings.

Discover How to Reduce Risk & Increase Employee Engagement

Challenges for the company

remote icon

Remote

STF"s workforce 80% non-desk.

Languages, translation, accessibility

Accessibility

The plant is home to a diverse community speaking over 30 different languages.

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Engagement

Engaging non-desk employees who work very different hours than HR and internal comms teams.

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Small comms team

Erin, the Senior Communications Specialist at STF, leads a small but mighty team of two members.

Results in Numbers

738

average weekly active users on the employee app

196

employees use their employee app daily - a major engagement boost

64 %

of all STF employees have registered and joined the app

Discover how to cut costs and risks while increasing productivity and engagement.

ROI Case Study

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Worker in a green hard hat and mask waves in a food processing facility. Text reads: "The Business Case for Internal Comms with Seaboard Triumph Foods."

A mobile-first solution gives a voice to employees on the factory floor.

STF Connect is user-friendly for employees and internal communicators, reduces the cost of translation services, and easily gathers employee feedback in company-wide surveys.

Three smartphone screens displaying a company app with reminders, code of conduct updates, and production schedules. Employee app a-mobile-first-solution-that-informed-engaged-and-aligned-an-entire-workforc-1

Engagement

With Staffbase, Erin is able to easily measure the engagement of STF employees and create strategic future internal comms plans. “We just posted about our new wage increases and it received 685 visitors out of a possible 1,148,” she said. Scanning over the analytics of the post, Erin reported there were 40 comments on the post and she was able to easily answer 10 questions.

Two mobile screens show a company post about school supply shortages and employee comments discussing the distribution issue.

Risk Reduction

Work injuries often occur due to poor training or onboarding processes and insufficient enforcement of good practices in the moments that matter. In STF Connect, there are links to wellness articles about staying hydrated and specific stretches for employees working on the factory floor. “With safety information about stretching in the pockets of employees, we’ve seen less employees coming to health services with muscle strains. I believe that the education and awareness opportunities our employee app provides is extremely beneficial.”

Worker in protective gear stacks cardboard boxes labeled "Seaboard" in a warehouse, surrounded by tall stacks of similar boxes.

Productivity

With Staffbase’s acknowledgement feature, Erin is able to easily stay up-to-date with compliance audits that are crucial to the food manufacturing industry. To maintain food safety standards and relevant certifications, employees previously had to acknowledge any changes or updates on paper in morning safety huddles. Now, Erin can easily track which employees clicked the “I acknowledge” button on posts mentioning new procedures and send a push notification only to those employees who haven’t yet seen the post.

Worker in safety gear operates machinery in a warehouse. A mobile screen displays a company article acknowledgment prompt.

Our previous translation company charged $40 for one to six sentences. Without Staffbase, that would be $160 a week, or $8,320 a year in additional translation costs.

Logo of Seaboard Triumph Foods.
Erin Cantrell
Senior Communication Specialist at Seaboard Triumph Foods
Five workers in protective gear and helmets stand in a warehouse with stacked boxes and shelves, posing for a group photo near a conveyor belt.

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