Staffbase Companion

Q: Which AI does Staffbase Companion run on?

Staffbase Companion uses OpenAI’s ‘ChatGPT 3.5 Turbo’ language model hosted securely on Microsoft Azure . The 3.5 Turbo model is OpenAI’s fastest and most efficient AI model for text generation. It also features significant accuracy improvements over its predecessors.

Q: Where does the training sample come from?

Data used by Staffbase Companion to generate results includes just the instructions you give it and language model training data from OpenAI that was originally used to create the model. We plan to enable customers to integrate their company specific data in the near future.

Q: Is the data of the prompts stored by OpenAI?

No. Microsoft hosts the OpenAI models within their Azure infrastructure, and all customer data sent to Azure OpenAI remains within the Azure OpenAI service.

Q: Is customer data used to train the OpenAI models?

No. Microsoft does not use customer data to train, retrain or improve the models in the Azure OpenAI Service.

Q: Why don't you rely on a "conversational interface"?

Rather than a single conversational interface, Staffbase Companion meets users where they need assistance. By integrating AI directly into product features we avoid the need to switch between solutions and enhance efficient workflows.

Work smarter with secure and enterprise-ready AI, hosted by Microsoft.

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Meet Staffbase Companion

Say goodbye to busywork

Staffbase Companion helps end users and admins save time with relevant use cases that matter.

For editors & admins

For employees

Gold standard content editing

Work faster
Conquer writer’s block
Focus on driving change & transformation

A content editing interface with options to adjust tone, including Casual, Confident, Empathetic, Friendly, and Professional.

Clear, crisp comms. Every time.

Ensure brevity and clarity across all channels with AI-powered content optimization.

Summarize text in seconds
Optimize content centrally for all channels
Drive clarity across all employee touchpoints

Book your demo now

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Secure and enterprise-ready AI

Azure OpenAI Service empowers organizations of all sizes with powerful, state-of-the-art AI.

Compliance

Staffbase Companion runs on the Azure OpenAI service, which helps us provide organizations with compliant access to generative AI, natively within Staffbase, without additional logins or subscriptions.

Data Security

Your prompts and outputs are NOT available to other customers, to OpenAI, or any other 3rd party products or services.

Microsoft hosts the OpenAI models in the Azure environment and the service does not interact with any services operated by OpenAI (e.g. ChatGPT).

Performance

Our Microsoft Azure hosting ensures that we can provide reliable and scalable access to generative AI.

Staffbase Companion currently runs on ChatGPT 3.5 Turbo which is the fastest and most efficient large language model for text generation.

Companion is integrated in a product we love and trust, built in a way that works for communicators.

Team Lead Channel Management
MAN Truck & Bus

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AI in comms changes everything

AI-powered technology like ChatGPT is fundamentally transforming how our world works.

Learn more: AI in internal and corporate comms

Trusted channels are the single source of truth

Distinguishing real from deepfake content on social media is increasingly challenging. Organizations need trusted communication channels to establish themselves as reliable sources of information for their employees.

Rethinking content creation

AI algorithms excel in generating various content, from blog posts to social media updates and email templates. They're particularly helpful for crafting headlines and overcoming writer's block.

New ways to search

AI can curate tailored content and recommend articles, videos, or resources to employees. Innovative interfaces, like chat-based systems, offer engaging and novel ways to access information.

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Our stance on AI

Our guiding principles help us build augmented experiences that users actually enjoy.

Our stance on AI

Our guiding principles help us build augmented experiences that users actually enjoy.

Humans need to remain in full control

AI should take on a supporting role, while employees and communicators always stay in control.

AI needs to meet comms expertise

We combine leading AI-technology hosted by Microsoft with our comms expertise and best practices.

End & admin users need to benefit

Our holistic approach helps organizations save time, both in the office and on the frontline.

FAQs about Staffbase Companion

Which AI does Staffbase Companion run on?

Where does the training sample come from?

Can other Staffbase customers or third parties see what we are generating with Staffbase Companion?

No, the input a Staffbase customer puts into the Staffbase Companion is not mixed between customer environments and it cannot be prompted by other parties. Staffbase Companion is based on Azure OpenAI Service and does not remember input provided by our customers. Staffbase Companion only uses the customer prompt to generate the output.

The prompts (input) and completions (output) data may be temporarily stored by the Azure OpenAI Service for up to 30 days. This data is encrypted and is only accessible to authorized Microsoft employees for (1) debugging purposes in the event of a failure, and (2) investigating patterns of abuse and misuse to determine if the service is being used in a manner that violates the applicable terms.

Is the data of the prompts stored by OpenAI?

Is the data of the prompts stored by Microsoft?

Yes. The prompts and completions data may be temporarily stored by the Azure OpenAI Service in the same region as the resource for up to 30 days. This data is encrypted and is only accessible to authorized Microsoft employees for (1) debugging purposes in the event of a failure, and (2) investigating patterns of abuse and misuse to determine if the service is being used in a manner that violates the applicable product terms.

Is customer data used to train the OpenAI models?

Why don't you rely on a "conversational interface"?

What does the further development of Staffbase Companion look like?

The next step on our AI journey is to enhance workflow efficiency in news content creation by integrating our Staffbase Companion more seamlessly within the news post editor. Going forward we will also focus on more editorial guidance use cases that will enable communicators to take full advantage of all forms of generative AI directly in Staffbase Studio.

Does my organization allow services like Staffbase Companion to be used?

We advise our customers to contact their legal advisor to understand whether they are allowed to use AI tools to generate content in relation to the Staffbase services. If not yet applicable, Staffbase recommends its customers to have internal guidelines about the restricted and allowed use of AI models.