Jessica Bainbridge
Mentalist - People Skills & Communication Speaker
EXchange Melbourne
EXchange Melbourne: An in-person event where Internal Comms and Employee Experience leaders connect, share real experiences and turn fresh ideas into action.
Event information
November 19, 2026
12:30 AM
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3:30 AM - CET
Melbourne
Hyatt Centric Melbourne - 25 Downie St
Melbourne, ready to put employee experience into action?
Join us for an afternoon built around real experiences, fresh ideas and conversations worth having with Melbourne’s Internal Comms and Employee Experience community.
And we have something a little different planned. 👀
Get ready for The Human Factor, an interactive experience with mentalist Jessica Bainbridge exploring how the way people think shapes how we communicate, lead and connect. Through behavioural science, live psychological demonstrations and mentalism, Jessica will reveal how perception influences the way we process information, why messages don’t always land as intended, and what it takes to build trust and connect with people who think differently.
Then, it’s over to the people making it happen every day.
Hear directly from leading Internal Comms professionals as they get candid about what it really takes to create a connected employee experience. How do you get leadership to listen? How do you reach frontline employees who are often the hardest to connect? And how do you cut through too many channels, systems and competing messages?
Expect real stories, real challenges and lessons learned along the way, including what worked, what didn’t and what they’d do differently.
No perfect success stories. No endless theory. Just honest conversations and practical ideas you can take back to your team.
Come curious. Bring your questions. Meet your peers. And leave with ideas you’ll actually want to use.
Speakers
Helen Molyneux
Executive Manager | Change & Internal Communications at The Salvation Army
Agenda
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Drinks, Lunch & Networking
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Welcome Address
A short welcome to kick off EXchange and set the scene for the afternoon.
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A Mentalist Experience: The Human Side of Communication
Discover how understanding the way people think can transform how you communicate, lead and connect. Blending behavioural science, live psychological demonstrations and mentalism, this interactive session explores how perception shapes communication and provides practical tools to build trust, influence others and connect with people who think and process information differently.
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Frictionless Employee Experience: Lessons from Top Comms Leaders
How do you create a connected employee experience when your workforce spans different locations, languages, systems and frontline environments? And how do you get leadership behind the changes that matter?
In this customer-led panel, Comms leaders will share how they’re building influence with senior leadership, connecting frontline and deskless employees, and cutting through the complexity of channels, systems and diverse workforce needs. Through real customer stories, we’ll explore what worked, what didn’t, and the practical lessons they’ve learned in creating a simpler, more connected employee experience.
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Networking Drinks