Connect people, content, and tools
Reach teams wherever they work
Send targeted internal emails
Publish once, reach everyone
The right answer, every time
Onsite updates for your teams
AI-native content management
Personalized audio briefings
Town halls finally reach everyone
Reach nurses, clinicians and support staff on any device, in any language, on every shift, with or without a work email.
Trusted by HR, IT & internal comms teams across 2,000+ organizations
Across Australian healthcare organisations, whether 2,500 or 36,000 staff, the same problem shows up: frontline and clinical workers are the hardest to reach, and the easiest to lose. Spread across shifts, without email access, or facing a language barrier, they're expected to absorb critical safety information through posters, flyers, and leader cascades that aren't fast, consistent, or reliable, ultimately putting patients at risk.
Ramsay Health Care
Before: 70% of Ramsay's 36,000 staff had no company email or SharePoint intranet access.
With Staffbase: Ramsay grew from a two-person internal communications team to a network of 150 communication champions across the business.
Adelaide Community Healthcare Alliance (ACHA)
Before: 80% of ACHA's single email sends used to bounce back before it moved its communications onto Staffbase (2,000 of 2,500 staff).
With Staffbase: ACHA can now trigger accreditation surveys with as little as 48 hours' notice, using the platform as searchable evidence during reviews.
Healthscope
Before: Healthscope's frontline staff couldn't access intranet content locked to the local network.
With Staffbase: Healthscope Hub (employee mobile app) reached 75% of the workforce, driving record NPS and patient-satisfaction score, proving that engaged teams deliver better patient care.
The past 12 months have been challenging for Healthscope. Throughout that uncertainty, our people have continued to care for our patients. Our role in communications is to keep people informed, connected and heard, while creating space to celebrate the incredible work happening across our hospitals.
Brodie West
Corporate Communications Manager, Healthscope
The same platform that closes the frontline communication gap is what healthcare communicators use to build their whole digital workplace.
Built for the shift, not the desk
From corporate to the ward — reach every shift across employee app, intranet and email. Mobile-first, role-relevant, multilingual, and timed to shifts, not 9-to-5 business hours.
Connected to the work they actually do
One app that follows the whole shift, not just the news feed — so communication supports the job in front of them, not just the announcement.
ROI healthcare leaders can point to
A two-person Ramsay comms team became a network of 150 champions. ACHA turned an 80% email bounce rate into 48-hour, audit-ready compliance. Healthscope reached 75% of its workforce and posted record NPS and patient-satisfaction scores.
AI built for the employee experience
Across app, intranet, email and even voice. Personalized news, an AI assistant for on-the-job questions, and searchable knowledge that gets the right information to the right person, wherever their shift takes them.
Quality in, quality out
The hidden cost of unstructured shift handovers
In healthcare, critical communication is more than sending a message. It's knowing your people received the information they need to act. Whether it's an IT outage, severe weather event, operational disruption or urgent patient-safety update, Staffbase helps healthcare organisations reach frontline and corporate teams quickly and reliably.
Deliver critical communications across the employee app, push notifications, SMS, email and digital signage, so nurses, clinicians, support staff and leaders stay informed wherever they are and whatever device they use. With one trusted platform for multi-channel communication, healthcare teams can cut through the noise, respond with confidence and keep people and patients at the centre when it matters most.
Hear directly from Ramsay Health Care, Healthscope and ACHA on what it actually takes to reach frontline clinical teams, build trust, and navigate constant change before a comms gap becomes a patient risk.
✓ Frontline communication gap: why traditional channels and language barriers fail frontline healthcare workers.
✓ Always ready for compliance: how to stay ready for accreditation, even with 48-hour notice, using a centralised, searchable platform.
✓ Advice for communicators under pressure: practical, honest advice for handling mistakes when they happen.
✓ Communication equals retention: why retention depends on communication as much as recruitment.
It's not about a communication tool, it's about making it easier for staff to work here at Ramsay.
Katie Neill
Internal Comms Manager, Ramsay Health CareStaff communication equals retention: people who understand what their organisation is trying to achieve, and feel part of its values, are far more likely to stay, rather than feel disenfranchised and walk away.
Jo Bartram
Communications Manager, ACHAWe used the Healthscope Hub to celebrate internal stories of success — a little sparkle for your day — that slowly started lifting care standards too. Our NPS and patient satisfaction scores were the highest they'd ever been.
Brodie West
Corporate Communications Manager, HealthscopeBook a personalised demo and find out how Staffbase can close the clinical communication gap for your organisation.
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